We are pretty over those Paypal gift cards, and we're pretty certain you are, too. In fact, we recently put up a poll about it, and the results were awfully damning:
If that isn't a conclusive result, I don't know what is.
So here's what we've done: we've discontinued selling the Paypal gift cards and begun offering Shopify Codes as Gift Cards. We know these work! They've always worked. And best of all, we have full visibility and control over these; if there's ever an issue, we can be the ones helping you instead of sending you over to the never- quite- as- helpful- as- hoped Paypal Customer Support.
We're offering the Gift Cards in $10 increments, from $10 to $100. If enough folks ask for an amount larger than that, we'll offer it, but for now that seemed pretty reasonable as a starting point.
We will still honor any existing Paypal gift cards- no worries!! We're just replacing our current system with something better. The goal is to make it as simple as possible for folks to get to their sweet, squishable yarns.
There are a few restrictions on the Shopify codes (which I'll get into after this paragraph), but we think & hope that this will be a much- needed improvement on the current gift card situation. While we're still actively searching for our Perfectly Dreamy Gift Card Solution, this is a fix, and it's one that we know will actually function.
On the Shopify Gift Card/ Code restrictions:
- -You can only use one code per order. If you have two codes that you want to combine, you will have to place multiple orders to apply them both.
- -The codes are one time use only. If there's a remaining balance left after your purchase, you won't be able to redeem it (e.g. if you have a $75 gift card and purchase $68, you will lose the remaining $7). We do not issue new codes for unused funds.
- -If you misplace your code and can't find it, we will do our best to either find your code and resend it to you. However, we cannot guarantee that we will be able to find your code. No refunds will be issued for lost codes.
So, as I said- this isn't our 100% Perfect Dream Gift Card Solution, but we still think it's a lot better than Paypal. We'll be on board to help out if you have any problems, and we're really excited about moving on from the issues we've had with Paypal. There are very few things quite as frustrating as selling someone a product and then not being able to help them when they can't use it. :(
So, happy Tuesday- which- feels- a- bit- like- a- Monday! Have some working gift cards. Hooray!